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What Our Clients Usually Ask Us

WEBSITE DESIGN

How much does a new website cost?

There isn’t one answer to this question. A website design cost is quoted based on each individuals project needs. Every website is unique and requires different components. We design and develop custom websites specifically for your small business. We will ask you questions, assess your needs, and give you a quote based on that assessment. Most of our sites run in the $1,000 – $3,000 range, but can be more or less depending on the needs.

How long will it take to get a new website?

On an average, we shoot for a four to six week turnaround. However, the pace of any project is set by the client – their input on the project in the initial phase, availability for feedbacks, how soon the content is ready – all these factors come to play and will affect the speed of the website completion. The functionality needs will also play an important role – more complex sites will take more time to develop.

Do you only create WordPress websites?

Yes. WordPress is a great content management system that now powers more than 30% of the web. Its huge market share is due to the flexibility and ease of use. Don’t worry, we will teach you how to manage it and help you along the way.

Do I have to be local to work with you?

Nope! We work with clients all over the world. Our entire team works remotely, allowing us to find the absolute best people for our business.

Will I be able to update the site myself when it’s finished?

Yes! We love it when our clients take control of their website and learn to manage it on their own. We will provide you with a set of comprehensive video tutorials to help you learn your way around your website, as well as provide you with a training session to help you run your website independently. (Note: We love to answer your questions!)

Will you maintain my site for me?

We absolutely can! We provide on-going support to many of our clients. Check out our Maintenance Packages.

 

Will my website be mobile-friendly?

Absolutely! Having a mobile-friendly website is more important than ever! We work hard to ensure that your website looks great on variety of devices.

What are the Payment Terms?

50% payment in advance and the rest once the website is complete. You can Pay by Cash, Cheque, Paypal or Bank Transfer.

 

Who writes the content for the site?

Usually it’s the client. You are the expert on your business, so it’s usually best if it comes from you. If you need help, we have a copywriter in our team who can help edit or write an original content for you at an additional cost.

 

I’m on a strict budget. Do you have any low cost options?

A custom website can be a big investment and not all small businesses have the budget for it. We offer a budget package which will help get you online with a nice looking website quick! Contact us and we will do what we can in our best ability!

What if I need help on my site down the road?

We are available 24/7 and just an email away! We’re here to help you as much or as little as you need. We do not disappear once the site is launched and area always here to help you along the way! We’ve been doing this for 6 years, so we aren’t going anywhere anytime soon!

DIGITAL MARKETING

How do I know where my money is being spent?

It’s simple – advertisers will be billed their ad spend directly from Google. You should be able to see your spend on Google AdWords reporting, and Google Analytics

How often will I be billed?

Every 30 days or If you reach your payment threshold.

What should be my daily spend budget?

You should analyse your business goals yourself. Calculate the number of new customers you want, compare it to a baseline conversion rate, then work out how many clicks you need per day to reach that goal.We would suggest starting with a lower budget and then increasing the budget in time.

What Marketing channels should I use?

Marketing mediums depend on your business category. We will see where we can find your potential customers and use those mediums.

SEARCH ENGINE OPTIMIZATION

How do you do SEO?

If you’re struggling to get started with search engine optimisation or looking to improve your online marketing strategy, follow this list of SEO tools:

  • Create a responsive website.
  • Optimise your content using high-converting keywords
  • Build a robust backlink profile.
What is keyword analysis in SEO?

Keyword analysis is an important aspect of search engine optimisation because it helps you write content and drives converting traffic to your website. Keywords are usually categorised based on niche, location, and commercial intent.

How do I get reviews on Google?

Positive Google reviews give your business credibility and build trust with potential customers. Follow these steps:

  • Click on the “Write A Review” button
  • When you see the Google review box pop up, copy the URL in the address bar.
  • Shorten the URL and send it to a loyal customers asking them for a review.
What is an SEO Friendly Website?

Making a website SEO-friendly requires consideration for on-page ranking factors.These include keyword research, image optimisation, heading tags, responsive design, site speed and more.